Security Center
Bank of Richmondville is committed to keeping you informed about online security issues and make banking online safer. Please remember to visit this page frequently for the latest information about protecting your digital identity.
Important Updates
Please read the following article, posted on Consumer Affairs, in relation to a trojan found on Android phones:
Over 10 million Android phones infected
Protect your privacy
You can protect your privacy and minimize your risk of becoming a victim of identity theft by taking some important steps and precautions.
Learn more about protecting your privacy
Avoid Ransomware
Click Here to learn more
Protect yourself from identity theft
Identity theft is one of today’s fastest growing crimes. Here you can get helpful tips on ways to avoid identity theft and steps to take if you have become a victim of it.
Learn more about protecting your personal identity
Business identity theft
Business Account Takeover is the business equivalent of personal identity theft. We’ll help you understand how to take proactive steps and avoid or minimize most threats.
Learn more about protecting your business
Social engineering
Social engineering is a technique used to get your secure information by tricking you into revealing it. In some cases, the victim doesn’t even know it happened. We share ways to avoid this scam.
Learn more about social engineering
Protect Your Personal Information
Identity theft is one of today’s fastest growing crimes. Here you can get helpful tips on ways to avoid identity theft and steps to take if you have become a victim of it.
Helpful tips to avoid becoming a victim of identity theft:
• Store personal information in a safe place. Do not leave it in the open
• Be cautious when releasing your personal information
• Never disclose account numbers, Social Security numbers and credit cards numbers over the phone unless you know the person or organization you are dealing with
• Do not send confidential information via e-mail; this is typically not secure unless you know it is encrypted when sent over the Internet
• Safely dispose of personal information. Shred financial statements, bank checks, credits cards offers, charge receipts
• Regularly monitor account information and billing statements
• Obtain and review copies of your credit report. Order copies of your credit report yearly. The three major credit bureaus are:
EQUIFAX 800-685-1111 EXPERIAN 888-397-3742 TRANS UNION 800-888-4213
Corporate Account Takeover
Corporate Account Takeover is a form of corporate identity theft where a business’ online credentials are stolen by malware. Criminal entities can then initiate fraudulent banking activity. Corporate Account Takeover involves compromised identity credentials and is not about compromises to the wire or the ACH system of the Bank of Richmondville network.
Steps you can take
• Use a dedicated computer for financial transactions
• Apply operating system and application updates
• Ensure that anti-virus/spyware software is installed, functional and updated with the most current version
• Use the latest version of Internet browser
• Turn off computer when not in use
• Stay Informed about threats (subscribe to your anti-virus vendor newsletter)
• Review your banking transactions and your credit report regularly
• Use multifactor authentication when available
• Report Suspicious Activity
• Never share your credentials
Call us immediately at (518) 234-4397 if you believe that your Bank of Richmondville account has been compromised
Social engineering
Social Engineering is a technique used to obtain or attempt to obtain secure information by tricking an individual into revealing the information
Common Techniques
• Social Engineering by Phone – Pretexting
• Dumpster Diving
• On-line Social Engineering – Phishing, Vishing, SMiShing, Pharming
• Persuasion
• Reverse Social Engineering
• Shoulder Surfing – Looking over a shoulder to see what they are typing
• And many more...
What you should do
• NEVER share your user name or password with anyone
• Bank of Richmondville will NEVER call for your user name or password
• Report fraud to us
• ALWAYS be aware of your surroundings
