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Economic Impact Payments are arriving beginning January 4, 2021. You could potentially see a pending direct deposit or provisional payment in your account. Please visit Get My Payment for further information.

  • Richmondville: 518-294-6661
  • Cobleskill: 518-234-4397
  • Schoharie: 518-295-8884

Informed Answers to Frequently Asked Questions

The following pages contain informed answers to frequently asked questions, organized by topic. Should you have other questions, please contact your local branch or banking representative.

Account FAQs

Mortgage Loans FAQ's



Buzz Points FAQs




Richmondville Office:

284 Main Street
PO Box 130
Richmondville, NY 12149
(518) 294-6661


Cobleskill Office:

857 East Main Street
PO Box 40
Cobleskill, NY 12043
(518) 234-4397


Schoharie Office:

428 Main Street
PO Box 488
Schoharie, NY 12157
(518) 295-8884