Report a Lost or Stolen Card
During business hours, lost or stolen Bank of Richmondville ATM or Debit Cards can be reported through our Express Touchtone Service by calling toll free @ 1-877-234-8222 or 1-518-234-4300 selecting Option 5.
After hours and weekends, please call 1-866-546-8273.
Reporting Debit Card Fraud
If you have received notification from our Fraud Center regarding possible Fraud on your Bank of Richmondville Debit Card, please respond by calling 1-800-417-4592.